Overall, the goal was to migrate 2,000 end devices — desktop and mobile — to ix.Cloud and to Microsoft 365. In doing so, we wanted to source all of the bank’s workplace services as a managed service in a hybrid multi-cloud environment. The introduction of the new workplace was intended, on the one hand, to make employees’ day-to-day work easier. On the other hand, process optimisation was also an important goal, from which our customers benefit as well.
Valiant Bank
Future-proof workplace for modern working environments in bankingValiant is an independent Swiss financial services provider, offering private individuals and SMEs a comprehensive, easy-to-understand range of services for all financial matters. With its innovative digital services, it is present throughout Switzerland. Valiant has total assets of CHF 37.9 billion and employs around 1,200 staff.
Among other things, Valiant Bank AG relies on Inventx’s Workplace Service. What specific goals were the focus at the outset?
What were the key factors in your evaluation that led you to choose Inventx?
Valiant relies on a clearly defined sourcing strategy with a strong focus on managed services. In addition to the technical requirements, key criteria included finding a partner offering long-term reliability, an understanding of the requirements of a financial services provider, and an active commitment to the further development of the workplace. Inventx excelled on all of these points.
Customer testimonial
In Inventx, we have found a partner who knows exactly how a financial services provider operates. The introduction of the new workplace makes employees’ day-to-day work easier while offering high availability. The collaboration is always cooperative and solution-oriented.
Daniel Lehmann, Head of IT and Supplier Management, Valiant Bank AG
What strategic and operational added value does the Workplace Service create for your company today?
The Workplace Service allows us to focus our internal resources more strategically on business-related banking topics rather than on operating standard workplace infrastructures. It is provided as a standardised service aligned with the requirements of modern, digital workplaces. Thanks to the hybrid cloud infrastructure, we are also flexible and can use the Inventx solution as a strategic alternative for additional services as needed. From an operational perspective, updates, security patches, and device lifecycle management are centrally controlled, which increases operational security while at the same time reducing the internal workload. Our employees have standardised and reliably functioning workplaces that enable location-independent and efficient work.
What do you particularly value about working with Inventx?
Inventx understands the specific requirements of financial service providers very well, which means issues can be addressed quickly and simply without having to repeatedly explain the industry's fundamental requirements from scratch.
At the same time, we find the collaboration to be highly cooperative and solution-oriented. Requests are handled pragmatically, fitting perfectly with our vision: “Valiant makes financial life as simple as possible.”
Last but not least, we value reliability in day-to-day operations. The services are stable, communication is transparent, and we have dedicated contacts who know our environment and our requirements well. This builds trust and enables efficient day-to-day collaboration.
Expertise
These services are in use at Valiant Bank:
