For a long time, the global focus in building AI solutions was primarily on training large models. As AI becomes increasingly integrated into processes, applications, and customer interactions, the emphasis is shifting: inference (running models in production for specific requests) is becoming an ongoing operational responsibility.
The development is understandable. Training a model once is a project. Making it continuously available for employees, customers, or automated processes is an operational task. It grows with every request, every connected system, and every additional use case.
This is especially visible in agentic AI applications. Unlike a simple chatbot, they handle multiple work steps, access information, and check intermediate results. This increases both the number of model calls and the associated costs. Cheaper models or tokens alone do not solve this challenge. Beyond caching or GPU runtime optimization, what matters is which task actually requires which model.